A few users who use Parallels/Mac OS are experiencing errors while saving slides to send updates to collaborators. We developed a diagnostic plugin to figure what might be the cause.

  1. Please uninstall any previous version of diagnostic plugin.
  2. Download CircleDocPPTXDiagnosticAddIn-Installer.zip, unzip and run setup.exe.
  3. Once done, launch Powerpoint, create a new presentation, insert a few slides, select one and click “Run Selected slide clipboard test” button in “CircleDoc” Ribbon.
  4. It should copy selected slide to clipboard and paste it first index.

Thanks for helping us out making a quality software.